FAQs
Frequently Asked Questions
We have compiled here the answers to the most frequently asked questions.
If you have any questions, feel free to consult the answers below to obtain useful information before booking your activity in Dubai. If you don’t find the answer to your question, don’t hesitate to contact us and our team will be happy to help you.
Reservations and Booking Process
How can I book an activity on your site?
To book an activity on our site, please follow the steps below:
- Visit our homepage (link: https://bleudubai.com/nos-activites/) and explore the various available activities.
- Click on the activity of your choice to access its detailed page.
- On the activity page, fill out the form and then click on the “Book Now” button.
- You will be redirected to our payment page. Fill in the required information, such as your name, email address, and any other requested details.
- Once the form is completed, select your payment method and follow the instructions to finalize your booking.
What payment options are available?
We offer various payment options for your convenience. Currently, we accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express, etc.)
- Apple Pay
- Google Pay
Can I modify my booking after it has been made?
Yes, whenever possible, we allow you to modify your booking. Please contact us as soon as possible by email or phone with the details of your original booking and the changes you wish to make. Please note that restrictions may apply depending on the activity’s availability and our partners’ policies.
How can I cancel my booking and receive a refund?
If you wish to cancel your booking, please contact us by email or phone with your booking details. Cancellation and refund policies may vary depending on the booked activity and the specific provider’s terms. We will do our best to assist you and provide the necessary information regarding cancellation policies and any applicable refunds.
Popular Activities and Experiences
What are the most popular activities in Dubai?
Dubai offers a wide range of popular activities, but some must-see experiences include:
- A visit to the Burj Khalifa, the tallest tower in the world.
- A day trip to the desert to experience Bedouin traditions or enjoy sandboarding.
- A cruise at the Dubai Marina.
- A visit to the Burj Al Arab, one of the most luxurious hotels in the world.
- A relaxing day on the beaches of Jumeirah.
- A visit to the Dubai Mall and the Dubai Aquarium.
Find the category of activities most recommended by travelers
https://bleudubai.com/product-category/travelers-recommend/How long do activities usually last?
The duration of activities varies depending on their nature and complexity. Some activities may last a few hours, while others can extend over an entire day. On our website, you will find detailed information on the duration of each activity offered.
What activities are recommended for families with children?
Dubai offers many family-friendly activities, such as:
- A visit to the IMG Worlds of Adventure theme park.
- A fun-filled day at Dubai Parks and Resorts, including Motiongate, Bollywood Parks, Legoland Dubai, and Legoland Water Park.
- A visit to the Dubai Aquarium & Underwater Zoo.
- A boat ride through Dubai Marina.
- An experience in the red desert of the Emirates.
Find the category of activities we recommend for families here:
https://bleudubai.com/product-category/family-friendly-activities/What are the must-do activities for thrill-seekers?
Thrill-seekers won’t be disappointed in Dubai.
Here are some must-do activities:- An experience with a buggy, quad, or motorbike in the desert.
- A skiing or snowboarding session at the Mall of the Emirates.
- A jet-ski tour to enjoy the best views of Dubai.
- A hot air balloon ride over the Dubai desert.
- A tandem skydiving experience for breathtaking views of the city.
Find the category of thrill-seeker activities here: https://bleudubai.com/product-category/sport-adrenaline/
Practical Information
How can I get to the activity locations from the main hotels in Dubai?
To get to the activity locations from the main hotels in Dubai, you have several options:
- Public transportation: Dubai has a well-developed network of metro, buses, and trams. You can use these to reach activity locations.
- Taxis: Taxis are widely available in Dubai and are a convenient way to get around.
- You can find them in front of most hotels or book them by phone through the Careem app.
- Our pickup services: We offer private and/or shared pickup services from select hotels in Dubai to certain activity locations.
Please check the details of each activity to see if pickup is available and to book this service.
Do you provide transfers from the airport to activity locations?
Yes, we offer private transfer services from Dubai Airport to certain activity locations. When booking, you will have the option to reserve an airport transfer. Please note that this service is subject to availability and must be booked in advance.
What are the opening hours for the activities?
The opening hours of activities may vary from one activity to another. On our website, you will find specific opening hours for each listed activity. Please check the hours before booking to ensure the activity is available at your desired time.
Are there any age or fitness restrictions for certain activities?
Yes, some activities may have age or fitness restrictions for safety reasons. Restrictions can vary depending on the specific activity. On our website, we provide detailed information about any applicable restrictions for each activity. Please read the information carefully to ensure the activity is suitable for you.
What clothing is recommended for each activity?
Recommended clothing may vary depending on the activity. However, here are some general suggestions:
- For outdoor activities, such as desert safaris or boat excursions, it is recommended to wear light, comfortable clothing. Be sure to consider Dubai’s weather conditions.
- For water activities, such as jet skiing or diving, a swimsuit and sun protection are recommended.
- For visits to religious sites or dining in more formal settings, modest clothing respectful of local customs is appropriate.