Answers to frequently asked questions

We have gathered here the answers to the most frequently asked questions.

If you have any questions, do not hesitate to consult the answers below for useful information before booking your activity in Dubai. If you cannot find the answer to your question, do not hesitate to contact us and our team will be happy to help you.

Reservations and booking process.

How can I book an activity on your site?

To book an activity on our site, please follow these steps:

  1. Go to our homepage (link: https://bleudubai.com/nos-activites/ ) and browse the different activities available.
  2. Click on the activity of your choice to access its detailed page.
  3. On the activity page, fill in the form then click on the “Book now” button.
  4. You will be redirected to our payment page. Fill in the required information, such as your name, email address, and any other requested information.
  5. Once the form is completed, select your method of payment and follow the instructions to finalize your reservation.
What payment options are available?

We offer different payment options for your convenience. Currently, we accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express, etc.)
  • Apple Pay
  • Google Pay
Can I modify my reservation after having made it?

Yes, where possible we allow you to change your booking. Please contact us as soon as possible by email or telephone with details of your original booking and any changes you wish to make. Please note that restrictions may apply depending on the availability of the activity and the policies of our partners.

How can I cancel my reservation and get a refund?

If you wish to cancel your reservation, please contact us by email or telephone with your reservation details. Cancellation and refund policies may vary depending on the activity booked and specific supplier terms. We will do our best to help you and provide you with the necessary information regarding cancellation policies and possible refunds.

Popular activities and experiences.

What are the most popular things to do in Dubai?

Dubai offers a multitude of popular activities, but some must-do ones are:

  • A visit to the Burj Khalifa, the tallest tower in the world.
  • A day trip to the desert to discover the Bedouin tradition or even sandboarding.
  • A cruise at Dubai Marina.
  • A visit to the Burj Al Arab, one of the most luxurious hotels in the world.
  • A day of relaxation on the beaches of Jumeirah.
  • A visit to the Dubai Mall and the Dubai Aquarium.


Find the category of activities most recommended by travelers

How long do the activities usually last?

The duration of activities varies according to their nature and complexity. Some activities may last a few hours, while others may last an entire day. On our website you will find detailed information on the duration of each activity offered.

What are the recommended activities for families with children?

Dubai offers many activities suitable for families with children, such as:

  • A visit to the IMG Worlds of Adventure theme park.
  • A day of fun at Dubai Parks and Resorts, including Motiongate, Bollywood Parks, Legoland Dubai and Legoland Water Park.
  • A visit to the Dubai Aquarium & Underwater Zoo.
  • A boat ride through the Dubai Marina.
  • An experience in the red desert of the Emirates

Find the category of activities that we recommend you do as a family: https://bleudubai.com/product-category/family-friendly-activities/

What are the activities not to be missed for thrill seekers?

Thrill seekers will not be disappointed in Dubai.
Here are some activities not to be missed:

  • A buggy, quad or motorcycle experience in the desert.
  • A ski or snowboard session at the Mall of the Emirates.
  • A jet-ski excursion to have the most beautiful views of Dubai.
  • A hot air balloon ride over the Dubai desert.
  • A tandem skydive experience for stunning views of the city.

Find the category of thrilling activities: https://bleudubai.com/product-category/sport-adrenaline/

Useful information.

How to get to the places of activity from the main hotels in Dubai?

To get to the places of activity from the main hotels in Dubai, you have several options:

  • Public transport: Dubai has a well-developed metro, bus and tram network. You can use these means of transport to reach the places of activities.
  • Taxis: Taxis are widely available in Dubai and are a convenient way to get around.
  • You can find them outside most hotels or book them over the phone via the Careem app.
  • Our pick-up services: We offer private and/or shared pick-up services from selected hotels in Dubai to certain activity locations.

Please see the details of each activity to see if pick up is available and to book this service.

Do you provide transfers from the airport to the activity locations?

Yes, we offer private transfer services from Dubai airport to selected activity locations. When making your reservation, you will have the option to book a transfer from the airport. Please note that this service is subject to availability and must be booked in advance.

What are the opening hours of the activities?

The opening hours of the activities may vary from one activity to another. On our site, you will find the specific opening hours for each listed activity. Please check the timetables before booking to ensure the activity is available at the desired time.

Are there any age or fitness restrictions for certain activities?

Yes, some activities may have age or fitness restrictions for safety reasons. Restrictions may vary depending on the specific activity. On our site, we provide detailed information on possible restrictions related to each activity. Please read the information provided carefully to ensure that the activity is suitable for your needs.

What are the recommended clothes for each activity?

Recommended clothing may vary depending on the activity. However, here are some general suggestions:

  • For outdoor activities, such as desert safaris or boat trips, it is advisable to wear light and comfortable clothing. Don't forget to consider Dubai's weather conditions.
  • For water activities, such as jet-skiing or diving, a swimsuit and sunscreen are recommended.
  • For visits to religious sites or dinners in more formal places, modest clothing that respects local customs is appropriate.